Lissette Caldera oversees the Human Resources and Risk Management Department. Her responsibilities include the process of hiring and onboarding, employee compensation, benefits and incentives, labor management relations, facilitating internal and management reporting needs. Lissette is also in charge of processing all property, health and workers’ compensation insurance claims, whilst acting in accordance with all external and legal reporting requirements.

Additionally, Lissette is responsible for preventing any losses on claims as well as enforcing a due diligence process to prevent any prior claims from repeating themselves. She assures preventative controls are up to date and operating efficiently.

Lissette graduated from URBE University with a Bachelor’s Degree in Business Administration.